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Design Your Own - Standard 11oz/325ml Ceramic Mug

Design Your Own - Standard 11oz/325ml Ceramic Mug

Regular price £12.29
Regular price Sale price £12.29
Sale Sold out
Tax included. Shipping calculated at checkout.

Product Description

Create a unique mug that is truly yours with our standard 11oz ceramic mug. Perfect for everyday use, why not add a personal touch to your morning brew with this microwave and dishwasher-safe mug.

Stand out from the crowd and bring smiles to loved ones with custom mugs that are uniquely yours!

Make a lasting impression with this unique mug and show off your creativity with free Royal Mail 48 delivery available!

If you'd like your mug to have no white borders at the top and bottom then our 11oz Full Print Ceramic Mug is what you need!

Product Features

  • Place your own personalised text or images in a variety of positions around the mug.
  • 11oz glossy ceramic.
  • Bright white glossy finish.
  • Dishwasher & Microwave safe.

Delivery Information

  • Estimated lead times for standard mugs are 1-3 working days before shipping.
  • Free Royal Mail 48 delivery available!

When you buy from us you are supporting our small family run UK business.

Print Position

Please Note (Approval Stage):

We want to ensure that all our customers are happy.

Please monitor your inbox/messages as once we process your order we'll require final approval of your design. 

We will send you an image of your design positioned on your chosen garment/item.  Please reply to that message informing us if you are happy to proceed or advising on any changes you'd like.

Please check all email folders so you dont miss our message as we can not progress your order to our printers without your final approval.

Care Instructions

  • Wash Gently.
  • Do Not Drop!

Warranty & Returns

Customised/Personalised Items

These items qualify for our 2-Day Return Policy - this covers items that are made to order, with customers personalised/customised designs e.g. custom text and/or images.

We are happy to consider items that have delivery damage, are defective or have printing quality issues but will not cover buyer remorse - See our refund & returns policy via the footer link for more information or contact us for a case by case analysis!

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.  You’ll also need to provide proof of purchase if not contacting us directly through your store account.

All delivery methods used include insurance, so we'd really appreciate your help by checking all packages during delivery.  This will help us raise your case with Royal Mail in the unlikely event that damage has occurred.  Thank you for your support and cooperation.

We are a very small business and never want our customers to have bad experiences, so please contact us.

Customers/Buyers pay return postage.

Please don't return items without authorisation first.

What does this mean?

This means you have 2 days (48 Hours) after receiving your item to request a return if the item is damaged during delivery or there are issues with the customisation process e.g. print quality issues.

How do you contact us if there is an issue?

You can contact us via numerous routes.  We have:

  • A contact link in the footer of all our pages, 
  • A 'Contact Us Form' link at the top of all pages,
  • Once you have ordered, you will be able to log in to our site and contact us there, or
  • You can Contact Us Here!

What might Product Arenas Ltd do?

Once we receive information from you about the problem, we will most likely:

  • Ask for photos so we can establish where and what has gone wrong, 
  • Ask you to return the item (at your cost) for inspection.
  • Offer a refund or exchange.  Exchange items will be sent out free of charge!
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